VIV KUGLER

Confidence that your brand’s reputation is being shielded, monitored, and amplified. I monitor and build systems that turn your customer reviews into your most powerful sales tool—from capturing 5-star wins to neutralizing negative sentiment before it goes public.​

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Reputation Management Services:

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• Review Shielding: A feedback funnel that catches unhappy customers privately while sending your fans directly to your review sites.

• Email Communication: "New Customer" pulses and "Second Chance" nudges that keep your brand top-of-mind.

• Instant Negative Alerts: Get notified the second a 1-star review hits with a professional "save" response ready to go.

• Automated SEO Responses: A randomized library of "Thank You" templates so your profile never looks stagnant.

• Competitor Benchmarking: Monthly reports showing exactly how you stack up against your three biggest rivals.

 

Packages start at $1,000/month

 

I work remotely with businesses nationwide, bringing over a decade of experience in strategic communication and brand defense. 

 

Ready to own your narrative? Contact me to view a sample report.